刚才去vitacost上下单想给父母买Q10，结果按照之前的经验保证重量3bl以内，到check out的时候发现DHL运费变成12.99了！

大家是不是也这样啊？

话说我前面两张单，一月底下的，到现在还没收到货，正常吗？货到了以后是送货上门的吗？要是家里没人，会给打电话之类的吗？

Thank you for contacting Vitacost.com. I apologize for the
delay in receiving your order. Unfortunately, we are not provided with
tracking information for orders shipped via DHL. These packages generally
arrive in 7-14 business days. On all international orders we must wait 21
business days to do a replacement order or credit. This is due to holds
that may occur in customs. You will need to provide us with proof that the
package is not being held by customs we will be glad to issue a
replacement for the package. If you are unable to provide this
documentation we can issue a credit for the items minus a 20% restocking
fee. Again, I do apologize for any inconvenience this has caused. If there
is anything else I can help you with please let me know.
怎么去查有没有被custom hold 啊，唉真是麻烦，有知道的达人吗？

对这个网站，已经做好了心理准备，网上看到说要1-2个月到的都有。

http://bbs.trends.com.cn/viewthread.php?action=printable&tid=884731

不过我还是买了...懒人一个，不知道该怎么转运回来。

送货上门的，还好家里有人在

箱子蛮大，里面很空。
东西不错。
金盏花换新包装了。
希望运费涨了速度能快点。
我不介意多付点运费，早一点收获。

Reformulation on California Baby Calendula Cream Be Aware: In the old formulation, water and calendula were the first two ingredients -- the new formula Calendula is the 8TH INGREDIENT - water, caprylic capric triglyceride, cetyl alcohol, stearic acid, glycerin USP, cetearyl olivate and sorbitan olivate, canola oil and FINALLY Calendula! This formulation is much cheaper for the company and yet they still charge an avg. of $5 an ounce!! I'm pretty outraged -- if you use California Baby please let them know how you feel about this change in formulation and look to make sure the products YOU use haven't also been reformulated. ---- Please note that my son who has severe eczema used to have NO skin reaction to the old formula and now he has pain on application and redness in his skin for up to an hour after it's applied.

I also want to note that it wasn't until my son started reacting to it that I even compared the labels --- no notification of reformulation on the new containers at all -- completely unethical -- so very disappointed.

我们家把金盏花当必需品在用的，不管哪里红了，搓搓金盏花，第二天就好了。
脖子褶子里，大腿褶子里，不小心磕了碰了，脸蛋红了，屁股蛋子红了，全上！包治！哈哈哈哈

http://webtrack.dhlglobalmail.com

不过我的都收到了，status 一直没有更新：
PROCESSING COMPLETED AT ORIGIN

连着两单,希望这几天能收到吧.
现在已经转投iherb了，虽然贵点但是快很多。

8磅，运费才14点多美金，感觉比涨了价的vitacost有优势。就是东西单价都比vitacost稍微高点。

再问一下，vitacost在坡县是由singpost送过来吗？要是送的时候没人，会留delivery note吗？我两单都超过21business day了，不知道是要再等等还是找vitacost 索赔呀。