这几次都是介个Lisa联系我的,感觉比之前的Jimmy gg靠谱点。。。囧
简单来讲,他们会把东西给我重发一次并附上tracking#;花水的颜色每一批都不一样,这很正常,没有啥子问题。
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Dear Chen,
Thank you very much for those details - I am arranging for a replacement package to be sent to you. If your new parcel has any damage whatsoever please do ensure the courier puts this on their notes.
The hydrolats are often different colours, and is variable upon each different batch that is produced. It is very normal.
I will email you a tracking number when we dispatch your replacement goods.
Kind Regards
Lisa