胸闷的来贴新回信这人回的倒是挺快,貌似一上班就回了。
Thank you for the information you provided regarding the use and destination of your orders. Our only remaining question is why the freight forwarder is requesting the information from GNC.com. Since you are the owner of the merchandise and are contracting with the freight forwarder to sent the shipment to Singapore, we believe that it should be your information that is provided to the carrier. GNC.com should in no way be represented as requesting or contracting to have your shipment forwarded overseas. Please advise why the freight forwarder needs this requested information from GNC.com.
Please let us know if there is anything else we can do for you, and thank you again for contacting Customer Service at www.gnc.com.
哎,其实我也不知道vpost为啥要这个,真胸闷啊。继续回了一封,继续等回音。
呃,等这事解决了,我得自己庆祝一下。。。
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10月5日更新,完全悲剧了,跟团的都进来吧目前的状况 vpost一口咬定一定要那个SED form, 就是那个超过2500美元要求merchant(即GNC)填的表格。但是GNC拒绝填,这是他们的最后回复
I apologize for the delay on receiving a repsonse. Our legal dept. has declined to provide the information requested as we have deemed the transaction to exist solely between GNC.com and you as the end use customer.
我已经想不出办法了,唯一想到的就是让vpost return一部分单子,让剩下的总额低于2500美元。前提是vpost愿意这样做的话。我查了vpost的网站,貌似如果有free return label的话,他们就一个箱子收10新币的处理费用。不然的话就只有自己安排courier上门自提了(这个我还不清楚怎么实现。) 但是我不确定gnc箱子上面的是不是free return label.
我算了一下我们得return掉8个箱子,这个处理费还有邮费(如果有的话)我会自己承担。这次也算我的失误,没想到这个问题。(人生没有早知道啊。。。)
我还没有打电话问vpost这个操作是否可行,想先听一下大家的意见。是否能有更好的办法。
这次延误还有这些复杂状况,对大家的不便,一并表示歉意。
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