HDB FAQCannot find the transaction your need? Use My e-Concierge!
My e-Concierge allows you to state your CPF requests by just dropping us a line!
Do so if you are unable to submit your requests via My Requests or if the relevant online forms are unavailable.
Login with your SingPass now and select "My Requests > Other CPF Matters > Submit my e-Concierge requests" to begin.
Here is one acknowledgement sample of using e-concierge
Dear XXXXX
Thank you for using 'my cpf Online Services'!
Your request to e-Concierge (Eform Tran No: xxxxxxxxx-YYYYMMDD-xxxxx) on DD-MMM-YYYY is successful.
Remark: Dear XXXXX We refer to your e-concierge request of DD Month YYYY. We wish to inform you that we are looking into your e-concierge request. You may wish to know that a letter will be sent to your address maintained with the Board to inform you of the status of your request. Yours sincerely Cherlyn Wu Shiling (Ms) Public Housing Scheme (Bank Loan) Housing Schemes Department Central Provident Fund Board Tel: 6229 6065 Fax: 6229 3699
For future transactions, you will be pleased to know that you can check the status of your applications at any time by clicking on 'My Activities' in 'my cpf Online Services'.
We are delighted that you have chosen to transact with us online. Our wide range of fast and secure online services is at your service anytime, anywhere. Besides 'my cpf Online Services', we encourage you to also try our online calculators to help you plan for your retirement. You can find them under the 'Calculators' section on our website.
For more information, do visit our website at www.cpf.gov.sg.
If you have further enquiries, please email us at housing@cpf.gov.sg. We will be glad to assist you.
We look forward to serving you again.
With best regards
CPF Board
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This is an auto-generated e-mail, no reply is required.
WARNING: This communication is meant only for the addressee(s) named above and may contain information which is confidential and/or legally privileged. If you are not the named addressee(s), or the agent responsible for receiving and delivering this communication to the named addressee(s), this communication has been sent to you in error. If so, kindly notify the sender and delete the information immediately. Unauthorised dissemination, distribution, copying or reliance on this communication is prohibited and may attract criminal penalties.
Thank you for using 'my cpf Online Services'!
Your request to e-Concierge (Eform Tran No: xxxxxxxxx-YYYYMMDD-xxxxx) on DD-MMM-YYYY is successful.
Remark: Dear XXXXX We refer to your e-concierge request of DD Month YYYY. We wish to inform you that we are looking into your e-concierge request. You may wish to know that a letter will be sent to your address maintained with the Board to inform you of the status of your request. Yours sincerely Cherlyn Wu Shiling (Ms) Public Housing Scheme (Bank Loan) Housing Schemes Department Central Provident Fund Board Tel: 6229 6065 Fax: 6229 3699
For future transactions, you will be pleased to know that you can check the status of your applications at any time by clicking on 'My Activities' in 'my cpf Online Services'.
We are delighted that you have chosen to transact with us online. Our wide range of fast and secure online services is at your service anytime, anywhere. Besides 'my cpf Online Services', we encourage you to also try our online calculators to help you plan for your retirement. You can find them under the 'Calculators' section on our website.
For more information, do visit our website at www.cpf.gov.sg.
If you have further enquiries, please email us at housing@cpf.gov.sg. We will be glad to assist you.
We look forward to serving you again.
With best regards
CPF Board
------------------------------------------------------
This is an auto-generated e-mail, no reply is required.
WARNING: This communication is meant only for the addressee(s) named above and may contain information which is confidential and/or legally privileged. If you are not the named addressee(s), or the agent responsible for receiving and delivering this communication to the named addressee(s), this communication has been sent to you in error. If so, kindly notify the sender and delete the information immediately. Unauthorised dissemination, distribution, copying or reliance on this communication is prohibited and may attract criminal penalties.
Huasing Association 1999 - 2013