Here is one acknowledgement sample of using e-conciergeDear XXXXX Thank you for using 'my cpf Online Services'! Your request to e-Concierge (Eform Tran No: xxxxxxxxx-YYYYMMDD-xxxxx) on DD-MMM-YYYY is successful. Remark: Dear XXXXX We refer to your e-concierge request of DD Month YYYY. We wish to inform you that we are looking into your e-concierge request. You may wish to know that a letter will be sent to your address maintained with the Board to inform you of the status of your request. Yours sincerely Cherlyn Wu Shiling (Ms) Public Housing Scheme (Bank Loan) Housing Schemes Department Central Provident Fund Board Tel: 6229 6065 Fax: 6229 3699 For future transactions, you will be pleased to know that you can check the status of your applications at any time by clicking on 'My Activities' in 'my cpf Online Services'. We are delighted that you have chosen to transact with us online. Our wide range of fast and secure online services is at your service anytime, anywhere. Besides 'my cpf Online Services', (more...)