【AgonyUncle】Dear Uncle Chung, please help to take a look at my situationHi Uncle Chung, I'm staying at a condo with mechanical car park (the type that automatically stores and retrieves your car). It broke down one day, and left a taint on my car which was caused by liquid leakage from the aircon system in the car park. It cost me a few hundred dollars to remove the car taint. I have the photos taken and the receipt for car taint removal service. Here is the situation. I went to the property management company sometime in mid November last year (which was right after the incident) to claim the damage, they pushed me to the insurance company. The contact given to me was a so-called Adjustor, i.e. some kind of intermediary who performs assessment on behalf of the insurance company. I started to follow up with the Adjustor since late November last year. I kept following up every other week, but the only answer I got from the Adjustor is "we are looking into this" without further details. Four months have p (more...)