这是Lush的第一封回复，说是单已经下了不能改了…

Dear Linda,

Thank you for your email regarding your order.
Unfortunately this has already been printed and is ready for dispatch in our warehouse.

If you decide that you do not wish to keep the item you have the option of returning this to us here at Lush.
Once we have received the item we can then reimburse you for the cost of the item but not postage and packaging.

Please do not hesitate to contact us again with regards to this.

Kind Regards,

Helen

我已经回复邮件说能不能把东西换了，差价退不退都行…继续等待答复中…

万一不能改单…不知有没有mm愿意Cancel这个soap呢？一共有四个买错了…汗自己一个T_T

太感谢了 T_T

这里是Lush的回复，大意就是我得重新下单去买soap然后再把solid perfume寄给他们他们就退钱，但是这样我们邮费就非常不划算了…谢谢大家T_T

Dear Linda,

Thank you for your email regarding the ordering mistake.
That is fine to order the soap via the normal channels for which I will have
to take payment and then reimburse the amount once we have received the
perfume.
I am sorry that it has to be this way round but we cannot unfortunately
dispatch goods unless payment is taken first and we have received the item
back.
Please accept our apologies for this rather long way of dealing with the
situation !

Do not hesitate to contact us again with regards to this.

Kind Regards,

Helen

因为下单的时候买错了…现在emma要一个，还剩三个，想要的mm跟贴跟我说就好:)

以这个速度，第二单估计是明天收到，最晚后天。如果顺利的话6号发货:)

祈祷第二单明天或者周三下午到…我周三上午考试，要是那时候送来就只能周五再re-deliver了…
目前拿到了第一单的帐单，这两天有空把帐算一下～

这个是之前在ibanking的截图，还没有正式扣钱的时候：<br />
<img id="upload4be06f26e9116" /> <br /><br />
这个是第一单GST的帐单，可以看到汇率已经涨了(价格从2210.93变成了2229.55)：<br />
<img id="upload4be06f0a66c25" /> <br /><br />

这个是我刚才从ibanking的截图，也就是实际扣的钱：<br />
<img id="upload4be06d8bbc324" /> <br /><br />

难怪怎么感觉自己莫名其妙少了几十块…呜呜呜…T_T

这个是之前在ibanking的截图，还没有正式扣钱的时候：


这个是第一单GST的帐单，可以看到汇率已经涨了(价格从2210.93变成了2229.55)：


这个是我刚才从ibanking的截图，也就是实际扣的钱：


难怪怎么感觉自己莫名其妙少了几十块…呜呜呜…T_T

30个Godiva，30个New，两个Swalk，一个……(需要去查单子才知道是啥)
第一单一共有三个包裹，这是最小的那个，不到五公斤。剩下两个下午会送过来(然后交GST…)。祈祷第二单也能下午送过来，毕竟也该到了。
另外，SiHong我对不起你，我没注意到Swalk就是Love Soap，所以找了半天没找到只好跟你说没货了…我面壁去…T_T

因为我下周可能很多时候都不在所以我才想赶在这周把东西分完…你要是可以今天或者明天拿的话，我一会儿拿到了就短信通知你，余额等我算好了你再转就行:)

说是两点到六点，周一是5:15左右过来的，今天可能也差不多…箱子太大味道又重，估计被压在车厢最底层…邮递员叔叔也很可怜的…

邮递员叔叔说第二单也被收GST了，他们会给我打电话然后arrange delivery...祈祷不要拖到下周啊～
第一单分了三个箱子，GST是前两个大箱子的，之前收到的那个小箱子没有GST～

Hello,

Thank you for your email. I am sorry there were items damaged in your order - it looks as though the parcel must have got wet on it’s way to you for the shampoo bars to be damaged in this way. I have reissued 4 Karma Komba, 2 New and 2 Squeaky Green to you now so they should be despatched tomorrow and arrive within 10 working days. I hope this is OK.

Kind regards
Sophia@Lush Mail Order


第二单还是没有消息，唉…祈祷下礼拜能搞定。

找Lush要了tracking number才问到包裹的消息。明天下午re-deliver。
拿到之后我会马上算钱，然后大家就可以转余额取货了^_^ 不过，保险起见这些还是等到明天拿到东西我查完货再说~