Thank you for your email. I am sorry there were items damaged in your order - it looks as though the parcel must have got wet on it’s way to you for the shampoo bars to be damaged in this way. I have reissued 4 Karma Komba, 2 New and 2 Squeaky Green to you now so they should be despatched tomorrow and arrive within 10 working days. I hope this is OK.