I am sorry to say that there was an error in our warehouse and you order was processed as a refund rather than being sent out.
I do appreciate that this is extremely frustrating.
The following items never got sent out;
ASOS Contrast Trim Ruffle Front Blouse
ASOS Scratchy Floral Print Button Through Empire Dress
Superfine Work Kickflare
ASOS Mesh Insert Pleat Detail Dress
ASOS Jersey Skirt Knitted Dress
Please allow 10 working days for the funds to go into your account.
I am extremely sorry about this situation.
All the best,
Hayley
ASOS Customer Care
www.ASOS.com
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--Original Message--
From: christin1109@hotmail.com
Date: 19/11/2010 09:21:07
To: customercare@asos.com
Subject: Singapore: Delivery: Where is my Order
From: christine lei na
Email: christin1109@hotmail.com
Order No: 23779439
Dear Sir,
As I emailed you few times already regarding to my order as above mentioned. Only part shipped , another part till day I have not received.